Have Questions?

Frequently asked questions

What is the first step to buying a sign?

The first step in the process of buying a sign is for us to first find out exactly what you need. Our Sign Specialist will meet with you (either by phone or in person, whichever is more convenient for you) In our conversations we will get as information about the look that you want to achieve and the purpose for your sign. We will take pictures and get detailed measurements of your storefront or area where the desired sign application will be installed.

Do I need a city permit?

Exterior signs will require a permit before installation. We will acquire all city permits for you.​ City permits will be billed at cost. If you are leasing a retail space we will need to get landlord authorization to install any signs on the premises. The landlord should be able to provide you with a legal description of the property and a letter of authorization.

Who installs the sign?

Proper sign installation is critical. As a full-service sign company, our interior and exterior signage products are installed by trained personnel. Regardless of the size of your signs or the complexity of your sign installation, we are a complete turnkey sign installation company which saves you time and protects your investment for many years to come.

Is there any project too big or complex?

We have in-house capabilities for complete sign fabrication. Our sign fabricators have experience producing different sign type. From custom, one-of-a-kind signs to large-scale sign projects, no project is not one we can handle and deliver. Our sign fabrication facility houses manufacturing equipment with a team of sign fabricators committed to consistently delivering the quality and service you expect.

Is a site survey important?

To ensure the successful installation of your new sign project preparation is the foundation. Thorough analysis of the site and building are necessary for the physical placement of your sign. Our site survey involves measurements, photographs, and assessment of electrical access points and footer locations.

Identity Sign Group

10027 N. 12th Street

Phoenix, AZ 85020




Tel: 602.279.9268

Office: 602.751.0708

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